Builder · Translator · Advisor
From deployment
to adoption —
owned.
Serge Tsogtbaatar · Solutions Engineer · Fintech & AI
The scale of the work
$50B+
Annual transactions shipped as iOS engineer at Wells Fargo
$20M+
Portfolio managed across 40+ accounts — 95% retention
70+
Discovery sessions — listening for what the customer hasn't said yet.
Act I · 2017 — 2023 · The Builder
Shipped at scale.
Earned the room.
1M+ users. $50B+ in transactions. Already bridging eng and business.
Act II · 2020 — 2024 · The Hidden Thread
Most engineers
have never owned a customer.
While engineering full-time, managed 40+ accounts
across a $20M portfolio — discovery, negotiation, retention, expansion.
Act III · 2024 — Present · The Convergence
Solutions Engineer
Pelican Alpha
Agentic RAG · NLP sentiment analysis · Fine-tuned LLMs · SEC / 10-K · alt data
The full intelligence pipeline.
Ingestion
—
RAG + LLM
—
NLP Sentiment
—
1–10 Score
The non-linear path — owned as a feature
BS Computer
Science
Oregon State University
GPA 3.8 · Graduated 2025
BS
Microbiology
UC Santa Barbara
Graduated 2016
Systems thinker. First in cells. Then in code. Then in retention.
Open to opportunities
Built for this role.
Engineering depth to earn trust on day one. People instincts to make the technical relationship last.
Email
sergelents93@gmail.com
Phone
916-500-8448
LinkedIn
in/sergelen93
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